Sales Account Manager – Eastern Canada Full Time

Company Name:           PBS Systems

Internal Job Title:         Sales Account Manager (APS)

Job Location:                Remote 

Job Type:                       Full-time, Permanent

Reports To:                    Manager, National Sales

Job Requirement(s):     Up to 50% travel may be required

No. of Openings:           01 

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ 

The Opportunity:

We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

The Role: 

The APS – Sales Account Manager – Eastern will be responsible for fostering long-term relationships with dealership management, providing excellent customer service, and promoting and selling PBS products to our clients. You will be the liaison between external and internal clients to ensure the timely and successful delivery of our maintenance guide, online scheduling and vehicle service contract solutions according to client needs. You will be familiar with products relevant to the corporate development unit and be able to competently present a PBS solution to suit the customer’s needs.  You are comfortable communicating with customers via phone, email, and video conference, and can effectively communicate the features and benefits as they relate to the customer’s needs.

Job Responsibilities:  

• Manage and maintain excellent client relationships with new and existing clients stakeholders to sell the APS Manufacturer Maintenance Guides, Online Scheduler and Service Contract solutions
• Generate a strong sales portfolio to attain sales targets and quotas
• Create, promote and maintain excellent client relationships with new and existing customers during pre and post sales efforts with existing PBS and non PBS dealerships
• Conduct remote and in person sales calls, presentations and demos
• Effective Communication and Presentation skills are required for a wide variety of audiences
• Excellent Analytical Person with the ability to think on your feet
• A self-starter who can work independently, who is a quick learner and who can consistently follow through on tasks and activities required to hit quota targets
• Update and maintain a CRM databases as you move customers through your sales funnel
• Assist in troubleshooting efforts and support activities, as needed
• A team player that can engage with various internal team members required for pre and post sales activities and customer setup requirements
• Be able to identify new sales opportunities within existing accounts
• Generate proposals and ensure proper follow-through for completion
• Identify customers’ needs, recommend solutions, and manage and resolve potential conflicts
• Educate our customers on our conferences, events, training resources and workshops
• Update and maintain CRM databases as you move customers through the sales funnel
• Develop and maintain relationships with internal and external stakeholders
• Effective Communication and Presentation skills ae required for a wide variety of audiences

Qualifications:   

• Post-secondary education, degree, or diploma
• Strong technical aptitude
• Previous experience in Customer Service, Account Management or Business Development roles would be an asset
• Previous experience in the Automotive Industry coupled with knowledge and use of DMS products is also an excellent asset  
• Strong Knowledge of Microsoft Office Suite

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• Free parking
• Staff events
• Competitive base salary ($55k/yr – $65k/yr. CDN)
• Great referral bonus
• Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department. 

All Applications welcome, Should you be a Veteran looking for work please self identify if you wish