INTELITY® is the global leader of the broadest enterprise guest experience and operations management platform for hotels, casinos, and luxury residences. We are on a mission to provide our customers with the most advanced connection to their guests while, at the same time, supporting back-of-house operations and business intelligence. Our platform is in use globally at some of the most prestigious properties in the world. We’ve been recognized as an industry leader by Built in LA, Forbes Travel Guide, Hotel Tech Report, and Travel Weekly. We have received accolades and numerous awards for our platform and leadership in the industry. We are #1 and growing fast.
We are building the next-generation platform for the guest service industry and are looking for a strong hands-on Senior DevOps Engineer to join our team and help architect, build, and maintain security and compliance solutions. Our ideal candidate has significant experience architecting cloud-based solutions and is proficient in infrastructure, platform design, management, and application deployment automation. Working closely with software engineering, QA, and technical support team members, they will be responsible for designing, building, reviewing, testing, debugging, and troubleshooting clean code in a highly collaborative environment.
Key Responsibilities
Evaluate and continuously improve upon the infrastructure and deployment process for INTELITY-related services
Automate tests, code analysis, and other tasks to ensure the high quality and reliability of the build
Contribute to task prioritization within the Sysops team and technology management, including the Manager of SysOps, Senior Director of Software Engineering, and Product team members
Help manage responses to customers and third parties for security, IT, application, and API and help define Information Security policies and practices
Work with Quality Assurance (QA) team and Engineering team to ensure the integrity of released software
Understand and contribute to the end-to-end release process, driving automation and enabling rapid deployments and scalability for the company
Communicate and enforce release and deployment policies and plans
Contribute to the architecture and implementation of our cloud software and web applications
Ensure that all production systems are well monitored, instrumented, and analyzed to ensure performance and availability
Get involved in all aspects of the development, testing, and production environments and enforce security requirements and SLAs for performance, reliability, and security
Perform tier 3 troubleshooting for client-facing issues
Job Requirements
5+ years experience as a DevOps engineer in a highly scalable, fast-growing cloud environment.
5+ years of experience with AWS cloud technologies (EC2, SNS/SQS, ELB/ALB, RDS, Route53, and VPC)
1+ years experience with Docker and Kubernetes (Rancher and Kops experience is a plus)
3+ years of experience with SQL and NoSQL database technologies (PostgreSQL, MongoDB, Redis)
2+ years experience in information security with ongoing vulnerability assessments and remediation of issues
1+ years experience with infrastructure as code (Terraform and ansible) designs for automation of infrastructure builds and deployments
Expertise in leveraging DevOps principles, experience with operational tools, and ability to apply best practices for infrastructure and software deployment
Familiarity with SecOps
Demonstrated hands-on experience with DevOps techniques building continuous integration solutions using Jenkins or related CI/CD platform
Deep understanding of the Linux and Windows operating systems and networking concepts
CDN/DNS/Firewall/HW/SW Load Balancing, caching and exposing services via K8s
ElasticSearch stack (ElasticSearch, Kibana, Beats)
Prior experience with continuous deployments, migration, and rollbacks
Hands-on experience in at least one of the following programming languages: Bash, Powershell, Python, C#, Golang, and JavaScript
Outstanding communication, presentation, organization, and time management skills
Ability to prioritize, multitask, and perform effectively in a highly dynamic work environment
Ability to quickly grasp and explain technological and business concepts
Excellent analytical skills and ability to work independently and as a team player
Travel on an as-needed basis is required
Multilingual capabilities (Spanish, Portuguese, Japanese, etc.) are a plus
INTELITY offers competitive pay and equity for qualified candidates. We focus on creating and maintaining a fun, positive work environment where employees can grow and flourish. We offer comprehensive benefits for our employees and dependents, including medical, dental, and vision plans, flexible scheduling options, and transit and gym reimbursements. Employees also have access to Flexible Spending Accounts (Dependent Day Care and Medical) and can participate in the Company’s 401(k) Plan with employer matching and our robust training and development programs.
INTELITY provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.